Terms & Conditions

RESCHEDULE/ CANCEL OF SERVICE

Estimates may be canceled and deposits are fully refundable if the customer cancels the estimate/ order before the start of moving services. An estimate/ order may not be canceled and deposits are not refundable after the mover has begun the physical moving services, including but not limited to: packing, loading, storage, transportation to and from the pickup or delivery address, etc. Moving services may not begin until the contract for service (Bill of Lading) is signed by the customer authorizing the mover to begin services.

TERMS OF PAYMENTS

Upon booking a 10% deposit or minimum $100.00 is required to be paid in the form of credit card Visa, MasterCard, Cash, or cashier’s check. Payments made with American Express will not be accepted. Prior to pickup 50% of the balance is due in the form of cash, money order, or certified check. At delivery the balance is due prior to unloading in the form of Post Office Money Order or Cash only. BLVD MOVING reserves the right to collect up to 70% of balance due prior to the goods leaving the origin state. Subject to federal law, payment in FULL of all charges is required before delivery and prior to unloading – Subject to the 110% law, if applicable. All charges are based on full tariff rates.

PACKING YOUR GOODS

All Customers are responsible to pack all boxes and fragile items (glass, mirror, marble, and electronics)unless noted differently on the Estimate Cost for Service(via “Your Estimate Cost for Service No.” email). For health and sanitary reasons, all mattress’, box springs, and futon pads must be properly protected in Mattress box or plastic cover.

Personal effects in plastic bags are not allowed in the truck. Packing supplies are not included in the transportation cost and will be charged if required. Elaborate furniture items that need to be disassembled and/or reassembled may require a 3rd party professional servicing or additional labor and should be disclosed to your estimator in advance of the move to be included on the estimate. Reassembly of any item is subject to the availability of tools and/or parts being available at delivery.

Packing materials and packing services are available at an additional charge and are only included in this estimate if the services is listed on the services section of the estimate.

ABBREVIATIONS AND DEFINITIONS

Carrier: the moving company
Shipper: the consumer hiring the moving company.
Articles listed as follows: Article listed as CP = Carrier Packed; PBO = Packed By Owner; PO = fragile item to be wrapped with Pads Only per customer.

CERTIFICATE OF INSURANCE

Some buildings require a certificate of insurance from the mover. Please check with your building management at both current and new locations regarding their requirements. Please notify your Relocation Specialist and we will be glad to assist you.

NOTE: A FEE MAY APPLY DEPENDING ON BUILDING REQUIREMENTS.

PARKING RESTRICTIONS

Customers must confirm parking restrictions with the building/s management or local police department at both current and new locations in order for the carrier to avoid parking violations. If the truck physically or for reasons of parking restrictions cannot park close enough, Long Carrying or Shuttle Truck Service charges will apply and be added to the original agreement.

FURNITURE TRANSPORTATION

Our Company requires that all drawers must be emptied prior to the day of the move. Furniture with full drawers will not be transported due to high risk of damage to the actual furniture, premises walls and floors.

UTILITIES/ APPLIANCES

Make sure that all of your utilities and appliances will be turned off and disassembled from electric, gas and water connections prior to the day of your move. We do not disassemble or any utilities or appliances at both current and new locations on the day of your move-out or move-in. LIABILITY: BLVD MOVING provides two valuation options: Limited Liability and full replacement value (FVP). Both plans cover furniture and boxes packed/unpacked by BLVD MOVING. We highly recommend you purchase third party insurance to protect your property. Please read carefully before making your selection. Subject to the minimum valuation of $0.60 per pound per article and in compliance with and subject to the provisions of 49 CFR Section 375.701(a), BLVD MOVING cannot control whether proper packing methods are used by shipper, therefore on boxes packed by the owner as well as pressed wood (particle board) furniture, fragile or brittle items such as glass, china, ornaments, etc.; liability is limited to $0.60 per pound per article. BLVD MOVING has the right to inspect and repair any alleged damage. Consumer shipper waives all claims and BLVD MOVING is not liable or negligent for any damage to the interior or exterior of any residence including, but not limited to walls, floors, ceilings, stairs, banisters, carpets, plumping, doorways, driveways, walkways, landscaping, etc. In addition, you are not able to give to us to carry and we accept no liability whatsoever for firearms, jewelry, cash, bank notes, any financial instruments, hazardous materials, or liquids.

PICK UP AND DELIVERY SCHEDULE

Pickup and delivery dates are not guaranteed unless the optional Premium Guaranteed Service (P.G.S.) is purchased. Standard Service (S.S.) period is up to a maximum of thirty business weekdays, not including storage time, beginning on the first date indicated as available for delivery (not the date of pickup). The dated indicated as “1st available for delivery” is first date of the delivery window and not the promised delivery date. BLVD MOVING estimated delivery period is up to thirty business days from date indicated as first available for delivery. All Estimated time of arrivals are subject to change depending on many industries factors such as traffic, weather conditions, unforeseen mechanical problems or unexpected services to be rendered with orders scheduled before you (mostly applies on second, third or fourth shifts).

NOTE: BLVD MOVING WILL NOT DISCOUNT ANY ACCOUNT DUE TO ANY DELAYS LISTED ABOVE. WE WILL KEEP THE CUSTOMER INFORMED VERBALLY ON THE MOVE DATE WITH A NEW, REVISED ETA (ESTIMATED TIME OF ARRIVAL) DEPENDING ON OUR SCHEDULE.

REVISED WRITTEN ESTIMATE:

If prior to or on the day of the scheduled pick up the shipper tenders more property or makes a changed to the initial order for which the received an estimate; BLVD MOVING may either (1) undertake the job with the additional property, in which case the shipper would only be required to pay 10% more than the initial estimate to receive the property on a non-binding estimate or 100% of the binding estimate and the remaining balance will be billed after the 30 day deferment. Or (2) BLVD MOVING and shipper may execute a Revised/ Rescission document, PRIOR TO LOAD OR OTHERWISE BEGINNING THE JOB this rescission document and new estimate given prior to loading will service as the only active estimate for which charges will be calculated.

AGREED MANDATORY CHOICE OF LAW, VENUE AND JURISDICTION

If a lawsuit becomes necessary to resolve any dispute between BLVD MOVING and shipper, said suit shall and must only be brought in circuit or county court in and for Los Angeles County, California. Suits involving disputes over interstate shipments must be limited to the governing federal law. Both parties agree to submit themselves to the jurisdiction of the California Courts and agree given the relationship to the state, such exercise is reasonable and lawful. Shipper consents to jurisdiction in Los Angeles County, California and hereby waives the right to be served within the State of California.

AGENTS

BLVD MOVING may use agents/ independent sub-contractors on all orders. Additionally, unless you purchased an “exclusive use of vehicle” option, there is no guarantee that your items will not be temporarily stored or offloaded and reloaded onto a different vehicle then performed pickup and consolidated with other shipments.

LEGAL PROCESS NOTICE TO ALL CLAIMS

BLVD MOVING shall not be liable for the loss or damage of the goods unless claim is made in writing supported by proof of ownership, value, and weight. As a condition precedent, all outstanding monies due to BLVD MOVING must be paid in full before any claim can be made. Claims must be filed within 9 months of delivery or demand thereof is refused and must be limited to the destination descriptions of damages for each item on the inventory logs. All damages and missing items must be noted on the inventory logs. Damage indications must specify each item damaged at the time of delivery. Shipper or agent has full authority to order services and enter in agreement.

SUMMARY OF NEUTRAL DISPUTE SETTLEMENT PROGRAM

The neutral arbitration program has been designed to give neither party any special advantage. If a dispute arises between BLVD MOVING and the shipper arbitration may be a mutually beneficial alternative to help resolve the dispute. Section 49 CFR Section 375.211 provides that a mover must have a program in place to provide shippers with an Arbitration alternative. Arbitration is optional and not required under Federal law.

A. SUMMARY OF THE ARBITRATION PROCESS

Arbitration is an alternative to courtroom litigation. It provides each party to the dispute to present their cases and allows a neutral third party arbitrator to make decision as to the merits of each side’s case.

Arbitration subject to this agreement shall be conducted via written submission and, subject to the arbitrator’s discretion, through telephoinc appearance. After the initial filing fees have been paid and the arbitrator selected, the initial filing fees have been paid and the arbitrator selected, the initiating party or “Claimant” must submit a written brief summarizing their legal position and factual claims. All supporting documentation must be included with the initial arbitration brief. Copies of all documents must be submitted to all parties involved in the arbitration.

Upon receipt of the Claimant’s arbitration brief and supporting documents, the responding party or “Respondent” will have 30 days to file their responsive arbitration brief and supporting documentation. Further deadlines and timetables are subject to the arbitrator’s discretion.

B. LEGAL EFFECTS

If the arbitration alternative is chosen, then any decision made by the arbitrator may be binding. Additionally, an arbitration decision may not be appealed in a court of law. All parties agree that the Arbitrators decision will be based exclusively on the governing United States Federal Law without regard to conflicting State laws or regulations.

C. APPLICABLE COSTS

Each party is responsible for their own costs associated with arbitration. A benefit to the arbitration alternative may be that it is less expensive than traditional litigation. Each party is responsible for 50% of the costs associated with securing the arbitrator and 100% of their own expenses, including but not limited to attorney fees. There is a $250 filing fee FOR EACH PARTY and a supplemental charge of $50 administration fee. Call carrier at 800-675-5065 Moving Aid.net (Network Enterprise INC) for processing forms.

SHIPMENT VALUATION AND COVERAGE

BLVD MOVING Basic Liability of $0.60 per pound per article at no charge. If any article is lost, destroyed or damaged while in your mover’s custody, your mover’s liability is limited to the actual weight of the lost, destroyed or damaged article multiplied by $0.60 cent per pound per article. This is the basic liability level and is provided to you at no charge. It is considerably less than the average value of household goods. Full value protection coverage is available for additional cost at customer’s request (cannot be purchased after the move has begun). See “Full Value Protection Amount of Liability” above.

NOTICE OF MAXIMUM AMOUNT DUE UPON DELIVERY

Final charges will be based on actual weight or cubic feet/ volume of property and services provided. Maximum amount demanded at time of delivery, prior to unloading, is the amount of the non-binding estimate plus 10%, or 100% of the binding estimate. Actual charges may exceed the amount of estimate if additional services were ordered or required to be performed; if customer moved additional items, weight, or cubic feet; or if extra service options such as packing or storage were necessary.

VERY IMPORTANT – IF YOU ADD ITEMS AT PICKUP OR IF THE ITEMS ARE A DIFFERENT VOLUME AND/ OR WEIGHT FROM WHAT IS ITEMIZED ON THIS ESTIMATE:

1. The mover may provide you with a revised estimate
2. DO NOT allow the mover to load the truck or perform any services before you agree in writing to the new estimate

3. If you have not signed the mover’s revised estimate, and the mover loads the truck, then Federal regulation requires that the mover has reaffirmed the original estimate and cannot demand additional payment at deliver for the additional items. Any balance due above the binding estimate would need to be billed by the mover thirty days after delivery.

This is why we ask you to notify us of modifications at least 3 business days before the scheduled pickup date, to avoid surprises at pick-up! On the day of pick-up, your foreman may offer you a new revised estimate listing all costs for the entire move including the additional services ordered or additional items to be moved, if any. The total price will be the same as the price listed on this estimate if your inventory’s estimated weight/volume increases or if you require additional services, however, then your price may change based on the rate per pound and/ or cubic feet stated in this estimate.

As per company TERMS AND CONDITIONS, in the unlikely event a customer realizes that some of their goods are damaged or missing, or if they feel that they have been over-charged or charged for services that they didn’t receive prior, during or after services were completed, all customers FULLY understand that they MUST initially give the service provider (Moving Company) the FIRST RIGHT to fully investigate and respond in writing with a resolution to their issues.

Full Value Protection Amount:$139,440.00(Optional)

WARNING: If a moving company loses or damages your goods, there are 2 different standards for the company’s liability based on the types of rates you pay. BY FEDERAL LAW, THIS FORM MUST CONTAIN A FILLED-IN ESTIMATE OF THE COST OF A MOVE FOR WHICH THE MOVING COMPANY IS LIABLE FOR THE FULL (REPLACEMENT) VALUE OF YOUR GOODS in the event of loss of, or damage to, the goods. This form may also contain an estimate of the cost of a move in which the moving company is liable for FAR LESS than the replacement value of your goods, typically at a lower cost to you. You will select the liability level later, on the bill of lading (contract) for your move. Before selecting a liability level, please read “Your Rights and Responsibilities When You Move“, and “Ready to Move Brochure” provided by the moving company, and seek further information at the government website protectyourmove.gov

Shipper understands that by not choosing one of the above full value protection options he/she releases the entire shipment to a value not exceeding 60 cents per pound per article.